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Frequently Asked Questions

We provide rentals for all events.

The timeframe should be 1-2 weeks before the event.

We serve DC, Maryland, and Northern Virginia.

Yes.

It depends on the items that you will be renting.

We require 50% Deposit for the rental items.

We accept Credit Card, Check, ACH Payment, and Online Payment Processor like (Stripe or Zelle).

Any cancellations or deletions from your reservation must be made two weeks prior to the event date to avoid forfeiture of the deposit. A security deposit is required on all rentals secured by cash and is refundable upon return of all items, on time, clean and complete.

Yes, We offer refunds if the reason for the cancelation is valid.

We will charge the items that were damaged during the event through a damage waiver.

Yes.

Yes, We require 50% Deposit for the rental items.

Yes, We offer discounts for veterans.

Hegens Rentals